Téma: pozor na objednavky z ciny
Ahojte, riešim už asi týždeň nedodané zásielky z číny, odpovede predajcov sú rovnaké :
Nové nariadenia, všetky balíky sa rengenujú, pribudol zoznam zakázaných vecí čo sa nesmú exportovať.
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Recently the Hong Kong Post announced that all items shipping by air are now subject to x-ray
screening for regulated materials. This additional screening has cause delay in shipment.
Please be aware that delivery may take a few days longer than usual. Your patience is greatly
appreciated.
All package will delay more than two weeks!!!!
No, we do have an instruction of shipping in Chinese. But we do not have one in English.
You may can find them from SWISS POST/ HK POST/ Singapore POST website.
The basic principle of us is, do not ship anything which include any battery/powder/and product with brands (fake). It will be more safer for us.
But sometimes the post office just picked it out if the item "looks like" battery.......Thanks,
Jervie
Dear valued HobbyKing Customer,
RE: Battery Shipping from International Warehouse
Recently there have been changes to the customs rules for shipping from our International Warehouse situated in Hong Kong, and many of our existing shipping options are now unavailable.
Unfortunately your order has been affected by this change, but we just want to let you know that we have found alternative shipping options and your order will be dispatched as soon as possible!
Our Customer Service channels have also been delayed by the increase in requests, but we want to assure you that we are working as hard as we possibly can and will be back to normal very soon.
We appreciate your patience in this time and can assure you we are doing everything we can to get you a positive outcome as quickly as possible.
Thankfully,
HobbyKing Customer Service Team